Welcome to The Subaru Parts Store - Call us on 01986 244159

Legal Info

Subaru Parts Store recommends that you print out and keep a copy of these terms and conditions for future reference.

These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by Hammonds (“Hammonds”, “we” or “us” or “our”). If you have any questions or comments with regard to these terms and conditions please contact us by either email: subaruparts@hammondgroup.co.uk or phone: 01986 244159 (Monday–Friday, 08:00 to 18:00, Saturday, 08:00 – 12:30).

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Subaru Parts Store
Hammonds
Norwich Road
Halesworth
Suffolk IP19 8HX

 

The Contract Between Us 


Any contract for purchases made through the website will be with Hammonds. Hammonds must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Payment is not taken until the point of despatch of the goods to you from our distribution centre.

Once payment has been received Subaru Parts Store will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Hammonds acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Subaru Parts Store is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

 

General Terms 


These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Subaru Parts Store website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

 

This Website 


Hammonds own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on the Subaru Parts Store website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the Subaru Parts Store website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Subaru Parts Store website.

 

Payment Details 


Subaru Parts Store accepts payment by Visa, MasterCard, Switch, Maestro and Delta. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion.

Upon receiving your order Subaru Parts Store carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. No payment is debited from your card during this pre-authorisation check. Your card will only be charged upon dispatch of the items in your order. Your card will not be debited for items in your order which have not been dispatched, apart from magazine subscriptions, which, due to their nature are invoiced before the magazine is dispatched.

 

Availability of Goods you Order 

 

We aim to deliver all orders within 2-7 days if the goods are in stock. If Subaru Parts Store has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Hammonds from your credit card will be re-credited to your account and Subaru Parts Store will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Subaru Parts Store will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.

 

Delivery & Returns

 

Delivery can be to any address as long the address at which your payment card is registered is also present on your order.  Hammond Group delivers to the United Kingdom (the Channel Islands and, the Isle of Man, Northern Ireland and Scottish highlands & Islands). Deliveries to the above mentioned areas may incur additional charges, however you will be contacted by a member of staff quoting the exact price of your item based on the size, weight and volumetric dimensions and including VAT. We offer delivery to Europe, and Worldwide, however this requires a contact form to be completed including the final destination. Please make sure you keep the receipt enclosed with your goods. When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order. All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail. Delivery is next working day subject to availability. However, delivery may take up to five working days. The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses. Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time. Hammond Group will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way. * Free delivery on PRO-R Parts applies to UK Mainland addresses only, any orders outside of the UK will be subject to an extra delivery charge based on the location.

 

Cancellation 


You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy).  Our terms and conditions do not affect your statutory rights.


Returns Policy


We want you to be happy with your purchase.  Please check the goods on delivery and ensure that they are supplied correctly.  If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less of any postage costs.

 

Changes to this Agreement


Subaru Parts Store reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.